The world around us is changing, and both we and our customers are facing increasing demands for responsibility, documentation, and environmental awareness. At Insatech A/S, we see this as a shared responsibility – and an opportunity to create greater transparency and value.
We are therefore committed to ensuring a fair and transparent handling of every order, so you as a customer can always see what you are paying for and how we manage our resources responsibly.
To support this, we will now divide our freight costs into three separate components:
- Freight – the traditional transportation cost
- Environmental surcharge – a fixed fee that covers our general obligations related to documentation, waste management, and regulatory requirements
- Packaging surcharge – a fixed fee that covers the use of environmentally friendly packaging materials and the safe handling of shipments.
With this change, we aim to create transparency and accountability throughout the entire value chain – allowing you as a customer to clearly see what your costs cover.
In this way, we can continue to meet regulatory requirements, select the right materials, and ensure a responsible, consistent, and sustainable handling of all shipments – to the benefit of you, our colleagues, and the environment.
